Recently, the two out-of-hours services in Charleroi and the three out-of-hours services in Walloon Brabant switched to Mediris Wacht. Thanks to our many years of experience and close collaboration with other out-of-hours services, they were quickly convinced of the advantages of our software. With this switch, almost 700 doctors and staff in Charleroi and Walloon Brabant now work with Mediris Wacht.
Mediris Wacht was specially developed for the unique needs of GP out-of-hours services. The communication between the reception staff and the doctors is central here, so that all calls and patient contacts can be followed up efficiently.
Thanks to Mediris Wacht, the out-of-hours services of Walloon Brabant and Charleroi have access to electronic reporting via the eHealthBox, which is automatically read into the GPs’ EMR. The out-of-hours services are also taking steps forward in electronic billing.
In addition, out-of-hours service managers have access to various dashboards. With these, they can see at a glance some useful statistics, for example how many calls came in during the weekend. This way, they can easily make adjustments where necessary.
Moreover, AI applications can be integrated into the out-of-hours service, such as speech-to-text. Be sure to keep following us for more innovations in this area.
The switch of the out-of-hours services of Walloon Brabant and Charleroi confirms the growing confidence in Mediris as a partner for digitisation within primary care. The choice for Mediris Wacht shows that more and more out-of-hours services want to simplify their administrative processes and focus on quality and efficiency, both for healthcare providers and for patients.
As an out-of-hours service manager, would you also like to discover what Mediris can mean for your service? Feel free to contact us, and we will look together at how we can integrate Mediris.
